Lasting Power of Attorney Registration Fee Refunds: Are You Entitled?

March 09, 2018

Wills and Probate

Lasting Power of Attorney Registration Fee Refunds: Are You Entitled?

If you applied to register your Lasting Power of Attorney (LPA) or Enduring Power of Attorney (EPA) in England and Wales between 1 April 2013 and 31 March 2017, you should be able to claim back part of the application fee.

In April 2017, the fee to register an LPA (or EPA) was reduced to £82 from £110. How much you can claim depends on when you applied to register the document.

You can claim a refund if you’re either:

  • the donor – i.e. the person who created the LPA; or
  • an attorney – a person appointed by the donor to act on their behalf

If you were appointed as a replacement attorney you are only entitled to make a claim once you have been formally appointed as an attorney and are able to make decisions on behalf of the donor. This would usually be the case if the other attorney/s have died or have renounced their appointment.

How Much?
It is possible to claim for both types of LPA (Property & Affairs and Health & Welfare) or an EPA, and the amount you’ll get depends on when you paid the fee. You will also get 0.5% interest.

Fee Paid

Refund for each document

April – September 2013


October 2013 – March 2014


April 2014 – March 2015


April 2015 to March 2016


April 2016 – March 2017


If you paid a reduced fee (called a ‘remission’) you’ll be entitled to half the refund.

How to Claim
To make a claim, you should visit to complete the online form which should take about ten minutes.

To claim online you will need:

  • A copy of the LPA/EPA if you have one
  • The donor’s UK bank account number and sort code

You will need to claim via telephone if:

  • You are a court-appointed deputy
  • The donor does not have a UK bank account
  • The attorney is a trust organisation

To claim via phone you need to contact the Refunds Helpline on 0300 456 0300 and choose option 6.

If the donor has died, the executor of the Will or the administrator can make a claim. You would need to send photocopies of the death certificate and the Will or Grant of Representation to the Power of attorney Refunds Team. They can be reached at:

Email: -

Post to:
POA Refunds Team
7th Floor, Office of the Public Guardian
PO Box 16185
B2 2WH

You will also need:

  • Your name and address
  • Contact number
  • Email address
  • The donor’s full name and the case reference number (if known)

Once the documents have been received, a member of the Refunds Team will phone you to complete the refund.

How Long?
It will take up to 12 weeks for a claim to be processed. Once approved, the refund will be paid in to the donor’s bank account.

If the claim is rejected, you can appeal the decision via the Refunds Helpline.

If you need help or advice with anything related to Lasting Power of Attorney, Wills or other matters, please contact our Wills & Probate team on 01865 244661

posted by Jessamie Henry | March 09 2018